Popsy Support

Get answers and support quickly and easily.

Most frequently asked questions

What are the Available Payment Methods?

 

نريد أن نجعل شراء الإلكترونيات المفضلة لديك سريعًا وسهلاً ، ونقبل خيارات الدفع التالية

فيزا ، ماستر كارد ، أمريكان إكسبريس ، اكتشف
مدى

 - Apple Pay
 - Google Pay
 - Klarna (اشتر الآن وادفع لاحقًا)
 - Tabby (اشتر الآن وادفع لاحقًا)
 - Tamara (اشتر الآن وادفع لاحقًا)

يرجى أن تضع في اعتبارك أنه بمجرد الانتهاء من إجراءات الخروج ، سيتم التعامل مع طلبك على الفور. ستتلقى تأكيدًا عبر البريد الإلكتروني بالإضافة إلى تتبع التحديثات لتتبع تقدم طلبك بمجرد أن يصبح جاهزًا للشحن

Can I cancel my order?

When a cancellation request is made, the order status will be reviewed. If the order has already been dispatched, the customer must pay the shipping fees in order to cancel it; however, if the item has not yet been shipped, the cancellation can be made immediately and without incurring any further costs.

How can I track my Order?

We'll send you an Email & SMS (if provided) with your shipment details and tracking number so you can follow your parcel and know exactly when to expect it.

Can't find your tracking number or your order hasn't been updated?

You can send us a message at support@popsy.app

What are Popsy's Shipping Options?

Popsy users and guests can select their preferred shipping option during checkout, and we'll provide you an estimated delivery date for each item in your bag based on your shipping choices, the delivery address, and the location of the item(s). The following shipping options are available to you:

Free Shipping

5 - 7 days delivery

Premium Shipping

3 - 5 days deliveryCost varies depending on delivery location

Please note, premium shipping may not be available for your location, we will give you options during checkout.

What is Popsy's Warranty?

Popsy is confident that the devices we offer for sale are in perfect working condition, that is why every device comes with a free 12-month warranty. In case of any defects during the warranty period, we will make sure your device is either repaired or replaced, for free.

What is Popsy's Return Policy?

Every order is 100% Risk-Free. Returns are easy and convenient! Returns are always Free and the return window is 30 days after shipping.

Still have questions?

Contact Us